Facsco.com upgrades sales and customer service with new SkuVault and Salesforce integration

October 24 00:35 2017
Facsco.com has recently integrated with top CRM platform Salesforce and leading warehouse inventory management system SkuVault to elevate its sales services and to assure a better experience for customers.

Pomona,CA – October 23, 2017 – Leading factory-direct distributor facsco.com is pleased to announce its new integration with SkuVault and Salesforce. The recent integration marks the company’s effort to upgrade its sales services and improve the level of customer care for the end-users.

“At Facsco.com, we are always looking forward to take our services a notch higher. We have lately integrated with #1 CRM portal Salesforce and renowned inventory management systemSkuVault to enhance the quality of our customer management and sales services. We are looking forward to ensure a smoother, faster, more organized and more systematic experience for our clients from now on”, stated Ming Chen, The Senior Operations Manager of Facsco.com. 

Salesforce is the leading cloud-based CRM platform that helps with robust management of customer data from any browsing device, anywhere in the world. It simplifies menial repetitive tasks and eliminates manual processes for several tasks that further enable the customer care team to concentrate better on customers’ issues or concerns. On the other hand, the SkuVault integration has helped Facsco.com with real time sync of product inventory that consequently helps with better shipment and warehouse management.

“One of the main reasons why we integrated with SkuVault is that it assists our sales team with accurate inventory management. It helps us to locate any supply in our warehouse in just seconds that channelizes to faster service for our customers. SkuVault also supports us with its advanced reporting feature that provides us detailed evaluation of the whole inventory so that we are always updated about our warehouse. It enables us to know the slots to be refilled to ensure our customers are always able to find their desired supplies from our stock.”

Ming Chen also mentioned about SkuVault’s superior Quality Control feature which is designed to prevent shipping and picking errors. The feature even updates the warehouse management team about damaged goods so that they can be fast replaced by quality supplies. 

The company has also adopted Live Chat facility for better pre-sales and customer service. 

“Our dedicated customer care team is always eager to address customer queries and issues. We have recently incorporated a state of the art Live Chat feature in our website so that our customers and visitors can talk to our experts in real time. We assure you a prompt and immediate attention to all your concerns.”

Based in Pomona, California 91766, facsco.com has been operating since 2012. The company specializes in bulk purchase of packaging, shipping, and household supplies for wholesale buyers across the US. 

On further approach, the company Products and Operation Manager Ming Chen mentioned about the upcoming arrival of their new disposable restaurant supplies in December. All the supplies are eco-friendly, reusable, dish washable and microwave friendly. The company is also offering up to 30% discount on shipping change for purchases over $500.  

For more information, visit https://facsco.com/about-us.html

Media Contact
Company Name: Facsco
Contact Person: Jass Li
Email: success@facsco.com
Phone: 909-622-7668
Address:1782 W. 2ND St.
City: Pomona
State: CA 91766
Country: United States
Website: http://facsco.com/about-us.html

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